Develop skills & knowledge with communication management.
15 Credits, Level 5
Course Content
Learners will acquire an overall understanding of communication skills theory and practice. They will be able to evaluate and analyse workplace communication processes and explain the importance of effective communication for successful business operations.
This subject enables learners to apply effective communication skills in order to communicate with diverse audiences, and apply an analytical framework to identify solutions for cross-cultural and diversity issues in a business environment. Effective solutions will be identified for cross-cultural and diversity issues to improve organisational performance.
Successful completion of this micro-credential will enable a learner to:
Develop an external communication procedure for a business to outline appropriate channels and standards.
Analyse and evaluate communication procedures and standards to support a business.
And finally assess the challenges of cross-culture and diversity in a business environment to contextualise possible issues.
Entry Requirements
- Relevant work experience
- Meet the required level of English (IELTS 5.5) or equivalent literacy and numeracy skills
Cost
- Domestic Students $960 including GST (NZ citizens, including students from Tokelau, the Cook Islands and Niue. NZ residents, Australian Citizens)
- International Students $1920 including GST
How To Enrol
To upskill your staff today you can get the individual learner to fill out our online application form here.
If you are wishing to enquire about enrolling somebody other than yourself or several users please contact us.
We will need the learners email address and they will be enrolled and set up within 24 hours.
Learner Requirements
Learners will need time to complete their online learning. Because this is online it is flexible to suit the needs of the business. They can complete this full-time, part-time or whenever they have time.
Everyone who takes part in these online Micro-credentials will need to have access to a computer or laptop and working internet.
“These bite sized courses provide excellent opportunities for employers like us to upskill staff and provide top level experiences for employees which will filter through to our customers across New Zealand.”
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