Many Kiwi managers have started 2023 feeling a little stressed and burnt out after the past couple of highly challenging years.
To combat this sense of burn out, professionals and managers across the country are setting New Year’s intentions – career focused goals usually centred around upskilling. These intentions can help to build resilience and wellbeing, to maintain energy and engagement levels, and to avoid the debilitating effects of burnout.
ITC Study From Work offers four outstanding NZQA-approved micro-credentials for professionals to help prepare employees for a new and exciting start to 2023. Each qualification is designed to improve the skills and confidence of those on your team, and to create a stronger, more qualified workplace overall.
The four qualifications available are:
1. Human Resources, People & Culture
This course enables learners to manage workplace skills required in a range of environments including: the role & function of human resource management, self-management, effective time & task management, and compliance with relevant acts and legislation.
Successful completion of this micro-credential will enable a learner to:
- Analyse task management within a customer service context and the importance of high-quality service.
- Examine how self-management techniques and effective time management can be applied to maximise the potential of successfully achieving objectives.
- Develop a personal development plan, assess personal strengths, weaknesses, opportunities and threats.
- Outline and discuss the implications of legislation and regulations relevant to NZ workplace practices.
- Define Human Resource Management and outline the functions of HR within the culture of an organisation.
2. Management & Strategic Planning
Learners will develop an in-depth understanding of the role and function of management, as well as the processes applied in operating environments to ensure business success.
Candidates will recognise the importance of strategic planning for long term business success, and identify the steps in the strategic planning process, including analysis of operating environments.
Successful completion of this micro-credential will enable a learner to:
- Analyse management theories & illustrate how they can be applied in real-world situations.
- Evaluate the effectiveness of commonly used organisational structures in New Zealand.
- Examine and describe the management role, function and managerial skills needed within a business.
- Describe the strategic planning process and evaluate the different analytical tools that can assist in plan formulation.
- Critically evaluate a strategic plan and ascertain its suitability for achieving business objectives.
3. Financial Planning & Analysis
Learners will acquire knowledge, skills and techniques that will enable them to analyse and interpret financial information.
They will gain an understanding of how the accurate interpretation and analysis of accounting information is critically important to the success of businesses. This subject looks at the importance of costs, volume and profit reports, balance sheets, profit and loss, cash flow statements and their application in management decision-making processes.
Successful completion of this micro-credential will enable a learner to:
- Analyse the use of management accounting information as a decision-making tool.
- Examine the importance of costs, volume and profit reports for management decision-making. Define and analyse a balance sheet to identify its purpose and components.
- Outline and interpret a profit and loss statement to identify its purpose and components. Define and analyse a cash flow statement to identify its purpose and components.
- Outline and discuss the budget setting process for developing objectives and long-term planning in the business environment.
Learners will acquire an overall understanding of communication skills theory and practice.
They will be able to evaluate and analyse workplace communication processes, and explain the importance of effective communication for successful business operations. This subject enables learners to apply effective communication skills in order to communicate with diverse audiences, and apply an analytical framework to identify solutions for cross-cultural and diversity issues in a business environment.
Successful completion of this micro-credential will enable a learner to:
- Develop an external communication procedure for a business to outline appropriate channels and standards.
- Analyse and evaluate communication procedures and standards to support a business.
- Assess the challenges of cross-culture and diversity in a business environment to contextualise possible issues.
If you want to discuss options to upskill your team and lock in your employee training plan in 2023, please contact us. Email info@studyfromwork.co.nz